Reason Codes

Reason Codes are created for use in other tab of the Quotations Module and Service Order Module or other reasons on a document created.

How to create Reason Codes

• Go to  Main Menu > General > Reason Codes > Click New Reason Code button.

• When you click New Reason Code button the system will appear for field to create the reason Code.

• Enter details the form

• Reason Type : Select Type of Reason by Type 5 are the following.

• Fault Code :
• Service Multi Visit : Use in the field Multi Visit Reason Code of service module.

• Service Last Response : Use in the field Last Response Reason Code of service module.

• Lost Sale : Use in the field Lost Sale Reason Code of quotations module

• Sale Return : Use in the Sale Module.

• Name : Enter the name of Company Types to be crated.
• Description : Enter detail of Company Types.

• When you enter information and select the file successfully. Click Save button to save and finish creating.

How to use Reason Codes

• Go to  Main Menu > Services > Service Order > Select Service already create or New Services

• When you click on the service Order,Then go to the other tab and scroll to the  Reason Codes for select reason.