Roles
Now that the sharing settings are configured, roles have to be created to define the hierarchy
- Go to : Main Menu > General > Access Control >> Roles menu and click Add Role button to create a new role.

- Let’s create the role for a Sales Manager (team leader). Enter the role Name into the right field. As we want the Sales Manager to be the highest in our hierarchy we will leave the Parent field empty. Optionally you can fill the description field. Click on Save to confirm.

- After the Sales Manager role is created, you can create the role for a Sales Representative. The Sales Manager is higher in the hierarchy tree, and has to be selected in the Parent field.

- Go to : Main menu > Access Control > User > Find your role and click to open or create a New Role

- When selecting the User Role, then click Save to save the data.