Internal Messages

Internal Messages use for send the message internally your company. The module can be accessed via the Main Menu > Messaging > Internal > Internal Messages. Two ways the message coming from,

1. The messages occurred after you entered a comment in the menu of system.

        This way always have relate a document to each module in system

2. Directly to create the message. (Only send the message to user can be accessed the system)

Directly to create message

• Go to the Main Menu > Messaging  > Internal > Internal Messages > and click New Message

• The Message form will appear  

• Enter the details

• Date : The date to create a message (This field will be filled automatically)
• Status : There are have 2 status as follows

• New : a message it will stay in New state
• Opened : a message it will be changed to Opened after you click Ok button on your notification. See the screenshot.

• From User : The sender a message (this field will be filled automatically from a user was accessed system)
• To User : Select the recipient (users are existing in system)
• Subject : The subject of a message
• Related to : Refer to another module (this field will be filled automatically from the module in system you have created the comment)
• Message Body : The information of message

• Click Save after completed

• After click save, The message will be sent to user destination. The notification of a message appears on the right screen. following

How to create a message from another module

An example as create a message (comment) from an invoice receivable menu

• Go to the  Main Menu > Accounting  > Customer > Receivable, find your order and click open

• Scroll down the form with the comments section and click Add

• The form will appear to enter the details

• Date : The date to create a message ( This field will be filled automatically)
• Status : a message it will stay in New state
• From User : The sender a message (this field will be filled automatically from a user was accessed system)
• To User : Select the recipient (users are existing in system)
• Subject : The subject of a message
• Related to : Refer this invoice in the format : Number document [Number document relate from]

• An example as : IN-2017080023 [SOE-17080012]

• Message Body :  The information of message

• Click Save after completed or cancel by clicking Cancel button.

• The list of message

• The message will be sent to user destination. The notification of a message appears on the right screen. following